What action must be taken when an unfair discrimination complaint is filed?

When an unfair discrimination complaint is filed, it is essential for regulatory integrity and accountability that the affected insurance company is notified within a specific timeframe. This requirement to notify the insurance company within 10 days ensures that the company is aware of the complaint, allows them to prepare a response, and ensures transparency in the investigation process. This action is critical in maintaining the rights of all parties involved and upholding the standards of fair practices within the insurance industry.

The timeline is designed to facilitate a swift response from the insurance company, fostering an environment where issues can be addressed promptly. This obligation is part of the regulatory framework that governs how unfair discrimination complaints are handled to ensure fairness and justice for consumers.